Operations & Finance

7 posts tagged with "Operations & Finance"

Aug 8, 2025 • Operations & Finance • 3 min read

Using WhatsApp to Reduce Loan Delinquency: 5 Practices That Actually Work

By Krishnakumar P

Cold calling alone no longer scales for collections. Learn how NBFCs are using WhatsApp—responsibly and compliantly—to improve contact rates, reduce delinquency, and lower operational cost.

Jul 15, 2025 • Operations & Finance • 3 min read

Beyond the Big Bang: A Controlled Strategy for Migrating Your Loan Book

By Ridhuvarshini M

Legacy LMS migrations don’t fail because teams lack intent — they fail because the process is opaque. We outline a controlled, validation-first migration strategy that lets lenders modernize without halting disbursements or collections.

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